AC Shop 

                                                   Shipping & Returns

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Shipping

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Domestic Shipping (Orders Process Within 24 Business Hours):

• USPS First Class Mail

  • Standard Delivery (2-7 business days)

  • USPS Priority Mail (1-3 business days depending on location)

International Shipping (Orders Process Within 1-2 Business Days):

• USPS International Economy:

  • Standard International Shipping - starting at $12.95

 

Refund/Exchange Policy

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If you are not completely satisfied with our product or happy with your purchase, please let us know. 

We offer returns & exchanges for full refund, excluding cost of shipping, or store credit on all U.S. domestic orders when claimed within 14 days of your order being delivered. You will have to pay for shipping back to our warehouse. Any items returned after will receive store credit. Made to order and custom items are non refundable. Special services (website design) are non refundable after services are rendered.

 

Refunds

If you would like a refund, email us at ariecanproductions.com and ship the item to:

2640 Edmondson Ave

Baltimore, MD 21223

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Exchanges

If you would like to exchange your item, email us at ariecanproductions.com with the item title and the item variation/color of the style that you want.

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Defects

If you received a defective/damaged item, email us at ariecanproductions.com and we will reship or refund your item at no extra cost per our “no-hassle” policy. * Unfortunately for limited edition products we will not be able to due to limited quantities. 

International Customers Warning: ArieCan Productions is not liable for shipping delays due to Customs and/or duties and taxes to the destination country.

International first class mail usually takes 1-2 business days to process after payment clears and a minimum 10-15 business days (2-4 weeks) for arrival. There is no detailed tracking for most first class International mail. Please allow additional delivery time for customs safety inspections, time varies per country. In delays due to international customs procedures.

International Customs Fees + Taxes
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

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TRACKING

At times the courier will not scan the package immediately. Once you have been notified about your package's departure, please allow tracking information 48 hours to update once notified.

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Once your order has left our facility we no longer have any contact or control over it and you will need to get into contact with the courier directly to obtain any information. Furthermore, if an order has been marked as delivered we have entirely no contact with it and you will need to get into direct contact with the courier with any questions and concerns you may have.